FAQ


What is SaaS?

SaaS stands for Software as a Service, it is a software delivery method that provides access to software and its functions remotely as a Web-based service. In short SaaS is a term used to describe a storage model where a business or organization (the client) rents or leases storage space from a third-party provider.

What is Cloud Computing?

Cloud computing is a general term for anything that involves delivering hosted services over the Internet. The name cloud computing was inspired by the cloud symbol that's often used to represent the Internet in flowcharts and diagrams.

How can I see a demo?

Contact us by email us at: info@business-pointers.com or call us at: 1-(703)-723-9979 to see a free 15 minute demo.

How long does it take to implement the service?

For On-premise BP HRMS, typically takes 2-4 months to implement. If you want BP-HRMS cloud support limited to a very specific activity, this period can be much shorter 6-12 weeks.

How long are the subscriptions? Monthly? Yearly? Semi-yearly?

Subscriptions are on a monthly basis with the first day of the month beginning on the day your service starts.

Can this software be integrated into my current software?

Yes, our products can be easily integrated with any legacy system, irrespective of any platform and database.

Can the software be customized to meet my company’s requirements?

Yes, we are a system integration company; we specialize in ‘end to end implementation’ and customizing software solutions. Our products are fully customizable. From reports to benefits we can customize it all.

You have many modules, can I just buy one?

Yes, Business Pointers (BP) has 12 different modules and you can just buy one or as many as your company needs.

How much is your product?

Our product is priced by module per number of users and super users using each module. For more information email us at: info@business-pointers.com or call us at: 1-(703)-723-9979.

Is it possible to try the product for free?

Yes, we do offer short free trials of our products. Please contact us for more information at: info@business-pointers.com or call us at: 1-(703)-723-9979.

Do BP products work with mobile devices?

Yes, since our products are web-based programs they can be accessed through mobile devices such as phones and tablets. We also have an iPod app.

Is my data safe?

Yes, your data is safe. We use the best cloud service in industry.

Is there free training on how to use the modules?

Of course we conduct free training demonstrations for our clients, for better understanding you may also refer to our software manual.

Do you provide technical support?

Yes, BP offers 24/7 technical support. Please use contact form here.

What kind of support can BP-HRMS provide?

BP-HRMS provides specialized training, technical assistance and acquisition of software and hardware. More details are available here.