An Order Management System, or OMS is the administration of business processes related to orders for goods or services.
An Order Management System (OMS) automates and streamlines order processing you're your businesses. An OMS provides constantly updated inventory information, a database of vendors, a database of customers, a record of customer returns and refunds, information on billing and payments, order processing records, and general ledger information. Order Management helps your company deliver a superior customer experience by executing and coordinating order fulfillment processes across your extended supply chain network.
Benefits include improved sales visibility, improved customer relations, and efficient order processing with a minimum of delays and back-orders.